[pioneer]

в общем на мои донимания техподдержки:

Цитата

Once again, the REAL weight of my order was 1084 grams, which is very
different from the weight (a little less than 4,000 grams) which was
INDICATED when processing order. Accordingly for order with weight a
little less than 4,000 grams the shipping cost amount is 102,63 USD,
which you have requested when ordering. But my order weighs 1084
grams, so I think you're made a mistake and requested overpriced
shipping cost (102.63 USD instead of USD 42.76)

Они отвечали:

Цитата

Hello sir,
We understand what you mean but, this is the system of counting
for other handling charge so there is nothing wrong.

И я снова повторил вопрос:

Цитата

Please, answer me:
WHY weight ordering indicate a little less than 4,000 grams, but the
package was a weight of 1084 grams? Where another 3000 grams?

После чего отвечать они перестали (с 27 марта). Так что я сегодня открыл диспут. Посмотрим, как оно выйдет.